Idea cellular toll free helpline number for MNP, Idea website for number portability. MNP FAQs

Idea is all set to launch its number portability launch. By this service you can switch to idea mobile service from any other service providers without changing your mobile number.

Idea MNP (Mobile number portability) Toll free helpline number

1800-270-0000

MNP FAQ from Idea

Most of the questions related to number portability is answered here

1)       With MNP, porting only for mobile phones users, will be allowed. Those wanting to port a landline number to a mobile operator in India, might have to wait for more time!

2)       Under MNP, the user will have to obtain a Unique Porting Code (UPC) by sending an SMS – PORT <Mobile number> to 1900. An 8 digit UPC will be sent via SMS to the subscriber by the DONOR operator i.e. the present operator. This code, along with filled forms and valid identity proof documents, need to be submitted to the new operator.

3)      Under the MNP facility, you can port any number to Idea from your city to another, within the same circle. For example, you can port your existing Nagpur number to Idea, if you happen to relocate to Pune.

4)      Under MNP, when the porting starts, you will receive an SMS from the new operator. The number may remain dead for some hours, which will not last for more than 2 to 3 hours.

5)       If a Netsetter customer shifts from one network to another, he/she can port-out the number, but will not be able to use the device.

6)       Under the MNP facility, the balance amount in a prepaid number does not get carried forward to the new operator after porting.

7)    After porting of a mobile number, if it remains disconnected for 90 days, it will be reversed back to the original operator.

8)   Under MNP,  RNO = Recipient Network Operator, Operator of the Mobile Network, which has gained the ported number. DNO = Donor Network Operator, Operator of the Mobile Network, which has lost the ported number.

9)    While porting your number, you also need to change your SIM. Apart from number retention, everything is the same as getting a new connection.

10)   Under MNP, post-paid subscribers need to clear their billing dues before applying for number porting. Failing this, the request to the new porter will be rejected.

11)    You can port a number from CDMA (Code Division Multiple Access) to GSM (Global System for Mobile Communications) phones or GSM to CDMA.

12)   With MNP, the process of transferring a mobile number from one provider to another would involve a break in service, when a number is detached from one provider and added to another. As announced by TRAI,  this period should not be more than two hours.

via [http://getidea.co.in/]

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